{"id":3201,"date":"2026-04-15T15:26:54","date_gmt":"2026-04-15T15:26:54","guid":{"rendered":"https:\/\/vorapadel.com\/?page_id=3201"},"modified":"2026-10-25T20:02:24","modified_gmt":"2026-10-25T20:02:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vorapadel.com\/es\/refund_returns\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<h1 class=\"wp-block-heading vora-policy-title\">Pol\u00edtica de devoluciones y reembolsos<\/h1>\n<h2 class=\"wp-block-heading\"><strong>En VORA, tu satisfacci\u00f3n es lo primero<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">En VORA creemos en la calidad de nuestros productos y queremos que tengas plena confianza en tu compra.<br \/>Si por alg\u00fan motivo no quedas satisfecho, ofrecemos una pol\u00edtica de devoluciones sencilla y transparente.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Plazo de devoluci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">VORA ofrece una <strong>pol\u00edtica comercial de devoluci\u00f3n de hasta 30 d\u00edas tras recibir el pedido<\/strong>. Esta pol\u00edtica adicional no limita los derechos legales del consumidor. En las compras a distancia, el consumidor dispone, por regla general, de un <strong>derecho de desistimiento de 14 d\u00edas<\/strong>, conforme a la legislaci\u00f3n aplicable.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Condiciones de devoluci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Para las devoluciones acogidas a la pol\u00edtica comercial adicional de VORA, y sin perjuicio de los derechos legales del consumidor, el producto debe:<\/p>\n<ul class=\"wp-block-list\">\n<li>Estar <strong>sin se\u00f1ales de uso<\/strong><\/li>\n<li>Estar en <strong>perfecto estado<\/strong><\/li>\n<li>Incluir el <strong>embalaje original<\/strong><\/li>\n<li>Contener todos los accesorios incluidos<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">\ud83d\udccc Estas condiciones se aplican a la pol\u00edtica comercial adicional de VORA. Durante el plazo legal de desistimiento, el consumidor puede inspeccionar el producto con el debido cuidado y podr\u00e1 responder de cualquier disminuci\u00f3n de valor derivada de una manipulaci\u00f3n que exceda la normalmente permitida en un establecimiento comercial.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Productos no aptos para devoluci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">No aceptamos devoluciones en los siguientes casos:<\/p>\n<ul class=\"wp-block-list\">\n<li>Productos con se\u00f1ales de uso indebido<\/li>\n<li>Productos da\u00f1ados por un uso incorrecto<\/li>\n<li>Art\u00edculos personalizados (cuando corresponda)<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>C\u00f3mo solicitar una devoluci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Para iniciar el proceso, contacta con nosotros:<\/p>\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a href=\"mailto:cpsportsolutions@gmail.com\">cpsportsolutions@gmail.com<\/a><\/strong><\/p>\n<p class=\"wp-block-paragraph\">Indica:<\/p>\n<ul class=\"wp-block-list\">\n<li>N\u00famero de pedido<\/li>\n<li>Motivo de la devoluci\u00f3n<\/li>\n<li>Fotograf\u00edas (si procede)<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Tras la validaci\u00f3n, enviaremos las instrucciones de env\u00edo.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Env\u00edo de la devoluci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">\ud83d\udce6 Direcci\u00f3n para devoluciones:<br \/><strong>Rua do Lib\u00f3rio 425<\/strong><br \/><strong>4520-619 S\u00e3o Jo\u00e3o de Ver<\/strong><br \/>Portugal<\/p>\n<p class=\"wp-block-paragraph\">Notas:<\/p>\n<ul class=\"wp-block-list\">\n<li>Los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente<\/li>\n<li>Recomendamos realizar el env\u00edo con <strong>c\u00f3digo de seguimiento<\/strong><\/li>\n<li>No nos responsabilizamos de los env\u00edos no entregados<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Reembolsos<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Tras recibir y comprobar el producto:<\/p>\n<ul class=\"wp-block-list\">\n<li>Se enviar\u00e1 un correo de confirmaci\u00f3n<\/li>\n<li>El reembolso se tramitar\u00e1 mediante el m\u00e9todo de pago original<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">\u23f1\ufe0f El plazo puede variar seg\u00fan la entidad bancaria<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Cambios<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Si has recibido un producto:<\/p>\n<ul class=\"wp-block-list\">\n<li>Defectuoso<\/li>\n<li>Da\u00f1ado<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Garantizamos su sustituci\u00f3n sin costes adicionales.<\/p>\n<p class=\"wp-block-paragraph\">\ud83d\udce7 Contacta con nosotros en: <a href=\"mailto:cpsportsolutions@gmail.com\">cpsportsolutions@gmail.com<\/a><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Art\u00edculos en promoci\u00f3n<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Los art\u00edculos adquiridos en promoci\u00f3n <strong>mantienen los derechos legales del consumidor<\/strong>, incluido el derecho de desistimiento cuando corresponda y los derechos relativos a productos defectuosos o no conformes. Las posibles limitaciones solo podr\u00e1n aplicarse a la pol\u00edtica comercial adicional de VORA m\u00e1s all\u00e1 del plazo legal.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>Compromiso VORA<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">En VORA desarrollamos cada producto centr\u00e1ndonos en el rendimiento, la comodidad y la durabilidad.<br \/>Si algo no cumple tus expectativas, haremos lo posible por resolver la situaci\u00f3n de forma r\u00e1pida y justa.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>\u00bfNecesitas ayuda?<\/strong><\/h2>\n<p class=\"wp-block-paragraph\">Estamos siempre disponibles para ayudarte:<\/p>\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a href=\"mailto:cpsportsolutions@gmail.com\">cpsportsolutions@gmail.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos En VORA, tu satisfacci\u00f3n es lo primero En VORA creemos en la calidad de nuestros [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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de devoluciones y reembolsos En VORA, tu satisfacci\u00f3n es lo primero En VORA creemos en la calidad de nuestros 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